FAQ&SERVICE

FAQ

The following are some common questions. If you can't solve your questions, please contact us and we will answer your questions as soon as possible

How many years have your worked in steel industry?
We are manufacture and sales steel product more than 20 years. And export more than 60 countriers.
Can you accept ODM and OEM?
Yes,We can customize steel product according to customer requriment. Meanwhile, we offer OEM service under the strict industrial standard.
How to guaranteen the quality?
Origin mills is meet steel industry standard Each part inspection is strictly Test Report Third party test report if need
How about mini order and sample?
We accept sample order and send free sample in certain range
How long about the delivery time?
We have warehouse stock products,usually it will take 7-15 days.Negotiate with clients in special requrimet.
Where is the nearest loading port?
Tianjin Port,Qingdao Port, Shanghai Port.
Agent
We are looking for agent for all of world.

Service

We pay attention to the service, we believe quality and efficient service is best way to get customer trust and satisfaction. We will offer better service in pre-sales, in-sale,after-sale service.

Pre- sale Service
Pre- sale Service

The best suitable solution and technical.will be offered to customer and we will keep in touch with customer close to understand customer needs.

We try our best provide drawing,technical sheet and other details for customer and mark each details to avoid mistake.

The flexible trading term and production time will be offered for customer.

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In-sales Service
In-sales Service

The order will be produced according to signed contract strictly.

Production plan and progress will be offered for customer in time.So that the customer can control the whole progress.

We can provied test report and third party report for customer.

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After-sale Service
After-sale Service

We always consult customer products usage and offer quickly solution if any problem.

We will collect suggestion from our customer to make improvement and offer biggest support to work, to grow together with our customer.

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Joint Cooperation

Build your own steel product?

Here will help you find the product you want.

01
Understand Requirements
Understand Requirements
02
Confirm technical and drawing
Confirm technical and drawing
03
Sign Contract
Sign Contract
04
Production
Production
05
Payment
Payment
06
Production inspection
Production inspection
07
Test Report
Test Report
08
Packing
Packing
09
Forwarder
Forwarder
10
Delievery
Delievery
11
Customer Receive Product
Customer Receive Product
12
Consult Customer Usage
Consult Customer Usage
TOP